What our customers are saying

  • Wonderful service and workmanship, Cannot speak highly enough of Ian Wills . Wouldn’t use anyone else

    Lynn Harling

    Amazing quality and customer service is superb. We are so happy with our new floor in our reception. Ian goes above and beyond, his customer care is outstanding, he really does make time for his customers and his quality of work is fantastic. Thank you so much.


    Carpets and fitting From the first contact, the attention was personal. The carpet range extensive and quote competitive. Laying and fitting on time and fiddly bits finished professionally. Thank you Ian and Lisa.

  • Excellent workmanship and professional throughout Ian did a fantastic job laying a wood floor in our kitchen/diner a couple of years ago and we had no hesitation in getting him back to do the same in our living room. He provides a very professional service from an initial quote right through to clearing and tidying up upon completion. The standard of workmanship is excellent and he was able to adapt to meet our specific requirements. I would thoroughly recommend Ian Wills to anyone wanting an excellent standard of workmanship and a responsive professional service.


    Won’t find better! Very knowledgeable, professional and helpful plus efficient and reliable. Fantastic all round quality service, from start to scratch, no need to look anywhere else! Thank you Ian.


    Professional and friendly service. Excellent finish. Ian and his team fitted flooring throughout my entire property. They were exceptionally professional, friendly, and hard working.They completed the job to a very high standard and quicker than expected. I would highly recommend them to anyone looking for a quality service.

  • Amazing quality and service We decided to have our staircase and landing carpet replaced as it was getting a bit tired After trying the usual larger companies and not getting much inspiration we were told by a friend to try Ian wills carpets and flooring.We are So glad we did!We spent some time in their showroom looking at carpets and discussing our options and decided to go for something different and chose some of there oak flooring.The work was carried out on time and with very little mess or hassle.They were very professional in their attitude to the job and took a lot of time making sure everything was perfect.We were given advice on how to maintain the flooring and are confident that the floor will last for years.It’s hard find tradesmen that work to high standards these days but this company is top class!!


    Carpet fitting Friendly and professional service


    Outstanding flooring solutions Excellent job from Ian Wills and his team – great professionals with attention to detail.Very understanding and I highly recommend them!

  • Wood flooring Ian and his team have just laid an engineered oak flooring in the downstairs of our home. I wouldn’t hesitate to recommend them, always polite, really reliable and they have done an amazing job. Attention to detail and overall finish is excellent. Thanks so much.


    Excellent An excellent job from a professional team of experts, and good value for money.


    happy customer! efficient, reliable, friendly team. excellent job done. love our flooring.

  • Flooring I absolutely could not recommend a better company.Ian ,Lisa and the team at Ian Wills Carpets offer the most amazing professional service .They are my first choice company to go to for flooring ! The best in Exeter .


    Brilliant flooring and fantastic service What a fantastic service and excellent quality flooring and carpets from Ian Wills and his team. There was a big selection of flooring and carpets to choose from at the shop. The fitters were polite, hard working, considerate and very helpful. They did a fantastic job and our house looks wonderful now. The whole experience took less than 4 weeks from when we chose the all the flooring to the whole house being completed. Many thanks to the whole team you wete brilliant. We would highly recommend Ian Wills and his team to anyone looking for new flooring or carpets. Thanks to you all from some very pleased customers.


    Julie – Exminster I would highly recommend Ian and his team, very professional, courteous and superb workmanship. They are clean and tidy when they work. I love my new floors.

  • Very satisfied customer We felt that Ian and his team were very helpful and professional. From our first enquiry offering the benefit of his experience and knowledge in making a decision that met our particular needs, through to supply and fitting. He also gave us advice with regards to future care. Having used him several years ago we had no hesitation in using him again and are thrilled with our new wooden floor.


    Truly fantastic service and to the highest standards. We have used Ian for many years and over that time he has done every room in our house. Very professional and always to the highest standard but at a competitive price. We are very fussy and have never been disappointed. We also like that with 30 years of experience he has given us ideas which we would never had considered. The wood flooring he did in our orangery 5 years ago is a work of art and everyone who sees it, even today, is very complementary and usually with the words ‘wow’.We cannot recommend Ian Wills highly enough and now wouldn’t use anyone else.


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